Refund policy
Return & Refund Policy
Quick Overview
- 30-day return window on unopened, unused items
- Easy email support: service@drinkcourserecord.com
- Damaged or incorrect items? We replace them — no hassle
- Fast refunds once your return is approved
Full Return & Refund Details
30-Day Return Policy
You have 30 days from the day your shipment arrives to request a return.
To be eligible, items must be unopened, unused, and in their original packaging — the same condition you received them.
How to Start a Return
Email us at service@drinkcourserecord.com with:
- Your name, email, and shipping address
- Your order number or proof of purchase
- A brief description of the issue
- Photos (if applicable)
If your return is approved, we’ll send you simple instructions on how and where to send your package.
Return address:
COURSE RECORD INC.
11155 NW 33rd St
Miami, FL 33172
Please note: We ask that you contact us before mailing any items back so we can provide the correct return instructions and make sure our team is prepped to process your package.
Damaged or Incorrect Items
If your shipment arrives damaged, defective, or you received the wrong items, contact us right away. We’ll evaluate the issue and make it right — no stress, or hoops to jump through.
Satisfaction Guarantee
We stand behind every can we ship. If something isn’t right, or if you’re simply not happy with your purchase, reach out and we’ll work with you to make it right. We review each request case-by-case and aim to be fair to both sides.
Refunds
We’ll notify you as soon as we receive and inspect your return.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note: your bank or credit card company may take additional time to process the refund.
If more than 15 business days have passed since your refund was approved, email us at service@drinkcourserecord.com and we’ll look into it right away.
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