Privacy policy

Privacy Policy

Last updated: February 2025

This Privacy Policy describes how COURSE RECORD (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shop.drinkcourserecord.com or otherwise interact with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” refers to any user of the Services, including customers, website visitors, and anyone whose information we collect under this Policy.

By accessing or using the Services, you consent to our collection, use, and disclosure of your information as described here. If you do not agree with this Policy, please discontinue use of the Services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with an updated “Last updated” date.


How We Collect and Use Your Personal Information

We collect personal information from various sources in order to provide and improve the Services. The information we collect depends on how you interact with us.

In addition to the uses described below, we may use your information to communicate with you, improve or personalize the Services, comply with legal obligations, enforce our policies, and protect our rights and the rights of others.


What Personal Information We Collect

1. Information You Provide Directly

This may include:

  • Contact details: name, mailing address, phone number, email
  • Order information: billing/shipping addresses, payment confirmation, email, phone
  • Account information: username, password, security questions
  • Customer support communications: messages, requests, attachments, and related information

Some features of the Services require certain information to function. If you choose not to provide required information, those features may not be available.


2. Information We Collect Automatically (Usage Data)

We may collect information about your interactions with the Site using cookies, pixels, log files, and similar technologies. This may include:

  • Device type
  • Browser type
  • IP address
  • Network information
  • Pages viewed, links clicked, and how you navigate the Site
  • Referring URLs
  • Session data

3. Information We Receive From Third Parties

This may include:

  • Shopify: platform data used to operate the store
  • Payment processors: card/bank information, billing details (they process payments on our behalf)
  • Advertising & analytics providers: cookie/pixel data, tracking information
  • Fulfillment partners: shipping and delivery data
  • Other service providers: IT, storage, fraud prevention, customer support
  • All third-party information is handled in accordance with this Privacy Policy.
  • See the “Third Party Websites and Links” section below.

How We Use Your Personal Information

Providing Products & Services

To fulfill our contract with you, including:

  • Processing orders & payments
  • Shipping your purchases
  • Managing your account
  • Handling returns or support
  • Sending transactional notifications
  • Shopify may also match your account with other Shopify services you use.
  • Their policies apply separately.

Marketing & Advertising

We may use your information to:

  • Send marketing or promotional emails/texts
  • Tailor offers and personalize recommendations
  • Show ads on our Site or third-party sites
  • Improve the relevance of our advertising
  • You may opt out of marketing communications at any time.

Security & Fraud Prevention

We use your information to detect, investigate, and prevent:

  • Fraud
  • Unauthorized transactions
  • Malicious activity
  • Security threats
  • If you maintain an account, it is your responsibility to keep your credentials secure.

Customer Support & Service Improvement

We use your information to:

  • Respond to your requests
  • Improve the user experience
  • Enhance Site functionality
  • Maintain our relationship with you
  • This is part of our legitimate business interests.

Cookies

We use Cookies to:

  • Power and secure our Site
  • Enable core functionality
  • Personalize your experience
  • Analyze performance and user behavior
  • Support advertising and retargeting

For information on Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies

You may block cookies through your browser, but doing so may limit functionality or break parts of the Site.


How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

With Service Providers

These may include:

  • IT & hosting partners
  • Payment processors
  • Fulfillment & shipping partners
  • Customer support platforms
  • Analytics providers
  • Marketing partners

With Business & Advertising Partners

So they may provide relevant services or ads. Their own privacy policies apply.

With Your Direction or Consent

Examples include:

  • Social media logins
  • Third-party shipping tools
  • Optional integrations

Within Our Corporate Group

With affiliates for operational purposes.

In Business Transactions

If we merge, restructure, or undergo acquisition/bankruptcy proceedings.

For Legal or Security Reasons

To comply with legal requirements or defend our rights.


Categories of Personal Information Disclosed

Category of Information Recipients
Identifiers (name, contact details, account info) Vendors, service providers, affiliates
Commercial information (orders, transactions, support interactions) Vendors, service providers, affiliates
Internet/network activity (Usage Data) Analytics partners, marketing partners
Geolocation data (IP-based) Service providers, analytics partners

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.


Third-Party Websites and Links

Our Site may contain links to external websites. We are not responsible for the privacy, security, or content practices of third-party sites. Please review their policies before interacting with them.


Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from individuals under the age required by applicable law.

If you believe your child has provided information to us, contact us and we will promptly delete it.


Security & Retention

We take reasonable measures to protect your information, but no system is perfectly secure.

How long we retain your data depends on:

  • Legal obligations
  • Operational needs
  • Account activity
  • Dispute resolution
  • Contract enforcement

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Right to access / know
  • Right to delete
  • Right to correct
  • Right to portability
  • Right to restrict processing
  • Right to withdraw consent
  • Right to appeal our decision
  • Right to manage email preferences

You may exercise these rights through our Site or by contacting us.

We may verify your identity before processing your request. You may also designate an authorized agent to act on your behalf.

We will not discriminate against you for exercising your rights.


Complaints

If you have a complaint about our privacy practices, please contact us.
Depending on your jurisdiction, you may also have the right to file a complaint with your local data protection authority.


International Users

Your information may be transferred, stored, and processed outside your home country.
Where required, we use approved transfer mechanisms such as Standard Contractual Clauses for EU/UK data.


Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, contact us:

service@drinkcourserecord.com

COURSE RECORD INC
hello@drinkcourserecord.com
1-833-922-2900 (toll-free)
2000 PGA Boulevard, Suite 4400
Palm Beach Gardens, FL 33408
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